The questions that are asked mostly
Clients must provide essential identification information, which includes a copy of identification (passport or identity card), proof of residency (such as utility bills, bank or credit card bill), and upload it on our website. Primark Fx reserves the right to request additional information and in some cases certified copies of the documents are required.
Documents submitted are required to be in English, and if it is not, it is required to be translated into English, which is signed and verified either by an Attorney or Notary.
Clients can download Primark’s Trading, free of charge at their convenience. Please click on the link below and then click on the [Download Trading] button for the official download of the software.
Clients can send an email to support@primarkfxmarkets.com from their registered email to update their personal information and attach supporting documents along with the email, if necessary(e.g. proof of identity or proof of address). Please take note that the username and base currency of the trading account cannot be changed once the account is registered and validated.
Passport or identification cards are not accepted as a proof of residence. Only documents stated above are accepted and the date of the documents must not be more than 3 months from the current date.
There will be no issue even if the account remains at zero balance for a long time.
At or Better
This is an instruction provided to a platform or trading venue to buy or sell at the best rate that can be obtained at a specific time.
Proof of residency documents includes printed utility bills, bank or credit card statements, insurance billing, or government-issued letters. The date of documentation provided should be within three (3) months up to the current date of submission for them to be effective. Primark Fx does not accept online bills or cell phone bills.
In order to fulfil our regulatory compliance requirements, it is compulsory for us to operate in a state of being in accordance with established compliance guidelines, specifications, and certain processes to ensure that we are abiding by our regulatory authority. Moreover, Primark Fx encompasses efforts to ensure our clients are in fair and square trading experience in order to meet our mission to create a long-term partnership with each and every one of our clients.
In the event where the trader wants to open a new trading account with a different username, the email address used must be different from the previous registered trading account as ONE username can only be synchronized with ONE registered email address. However, clients are allowed to open up to 5 trading accounts under the same username.
If you have forgotten your Trading account username, send in an email to support@primarkfxmarkets.com from your registered email. If you have forgotten your Trading account password, go to our website and click ‘Sign in’, followed by ‘Forgot my password’ and fill in the required information. If you have forgotten both the username and password, send in an email to us to request for your username, then follow the procedure stated above to obtain a new password.
Take note that the live account you registered with Primark Fx is a lifetime account. The account will not be dormant even if the account is inactive for a long time. However, if our Trading Team finds any disruptive trading activities done by the trader, we will disable the trader’s account immediately.
Leverage in foreign exchange enables Clients to trade with the least amount of money. Leverage turns every single dollar into a usable ratio. Each dollar in the trading actually defines capital that bears a certain amount of risk. For instance, if you deposited $100 and the leverage ratio is 1:100, every dollar deposited (i.e. margin) is matched with $100 at your disposal. When this $100 is used as margin for trading contracts, in theory you could make maximum transactions of up to $10,000 (100×100).
Documents submitted are required to be in English, and if it is not, it is required to be translated into English, which is signed and verified either by an Attorney or Notary.
A pip defines the unit which you use to count the unit of profit or loss. Most currency pairs (except Japanese yen pairs) are quoted to four decimal places. Generally, one takes the fourth spot of a decimal point figure (at one 100th of a cent) for the calculation of “pips”. For example, if the EUR/USD rises from 1.4022 to 1.4027, the EUR/USD is said to have risen by 5 pips.
We offer tight pricing, whilst maintaining solid depth for larger order sizes. You can read the spreads we offer here.
Passport or identification cards are not accepted as a proof of residence. Only documents stated above are accepted and the date of the documents must not be more than 3 months from the current date.
There will be no issue even if the account remains at zero balance for a long time.
At or Better
This is an instruction provided to a platform or trading venue to buy or sell at the best rate that can be obtained at a specific time.
A lot is a unit of measurement for the contract order size. A standard lot is usually 100,000 units of currency. UPFX offers micro lots, with the smallest available for EURUSD as an example being 0.01 lots or USD 1,000.
Forex is traded in a decentralized open market. The value of currency fluctuates due to market supply and demand changes. An increase in supply or a decrease in demand for a currency can cause the value of that currency to fall and vice versa.
Leverage is a by-product of margin and allows an individual to control larger trade sizes. We offer leverages from range 50:1 to 1000:1. The leverage available depends on account type and initial deposit. For more details, please send us an email to support@primarkfxmarkets.com, or contact your Account Manager.
Primark offers the world’s most popular trading platform Trading. This is available to be downloaded as software, but Clients can also access it via iPhone or Android mobile applications at their convenience.
Documents submitted are required to be in English, and if it is not, it is required to be translated into English, which is signed and verified either by an Attorney or Notary.
You can download the mobile version of Trading into your smartphone or tablet. It does not only include a built-in account management feature but also the function to do analysis. Currently, Trading platform can be accessed through most of the phones and PCs available in the market. To download the mobile version of the trading platform, please look for the software download page for mobile devices.
Swap is an amount that will be either paid or charged to an account for any positions that are held overnight.
Margin is a good faith deposit that a trader puts up as collateral to hold an open position. In short, margin is an amount used to hold an open position that will ultimately be determined by trade size. As the trade size increases, the margin requirement will increase as well.The required/used margin is calculated as follows: Number of Lots * Contract Size / Leverage. Take note that a different margin is required to hold an open position for other products such as CFDs, Gold and Silver.
Stop Loss/Stop Order is mainly to minimize the risk of further loss if the position begins to move towards an unprofitable direction. The position will close automatically when the security reaches that specific level set by the trader. Bear in mind that when the market is volatile or illiquid, your stop order may not be exercised at your desired price and you will receive the next best approaching conductible price.
First, visit our website – tblueacecapitals.com. Next, look for [User Login] or [Sign In] and click on [Forget password]. On the columns of reset password, enter your username and the registered e-mail with Primark Fx. Next, enter your new password to reset the password. Relevant information will then be sent to your registered email with Primark Fx.
We do not charge any commissions on our Variable Accounts. However, there is $8USD per standard lot commission charged for our ECN accounts.
Clients can obtain the swap rates on their Trading platform. First, right-click any one of the currency pair in the market watch panel. Then click ‘Symbols’, followed by clicking on the currency pair which you wish to see the swap rate. Click ‘Properties’ and scroll down to see the swap short and long rate.
At Primark, a margin call is exercised on a real time and automatic basis. When an account receives a margin call, the client will receive a notification on the Trading platform informing them that their account is approaching a margin call level. A Stop out will be exercised when the equity drops to or below the stop out level.
Take Profit order is to close an open position and realizing the profit when the security price has reached the desired price set by the trader. This can be done while making an order or after the order is executed on our Trading platform.
Yes, you can. Send in an email to support@primarkfxmarkets.com to request to change the leverage. Please note that the leverage cannot be changed if your account has an open position.
